Where does Hay Baby Bow ship to?

We currently ship within Malaysia only. 

West Malaysia orders – RM8
East Malaysia orders – RM15

*Free shipping is available in WM for orders above RM120 and EM for orders above RM200.

Do you offer free shipping within Malaysia?

We currently offer free shipping within West Malaysia for orders above RM120 and East Malaysia for orders above RM200.

When will my order be shipped?

All our bows are handmade to order and will be sent within 3-4 working days (excluding weekends and public holidays). However please check social media or store announcements before ordering as we may change this if we are busy, on holiday, etc.

How do I track my order?

You’ll receive a tracking number via email once your order has been shipped. If you have not received any tracking after 7 days, please check your spam/junk mailbox or reach out to us as soon as you can on contact us page or

How do I cancel my order?

All sales are final, and we do not accept cancellations once an order has been confirmed.

Can I combine my orders?

We cannot make any amendments to orders once they are successfully processed.